Planning and land searches hit by IT problems in 3 councils following SaaS migration

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EXCLUSIVE: Searches go missing, house sales fall through, and a 5G mast erected by mistake

Three UK councils have hit problems processing planning applications and land searches following a systems migration to a new software-as-a-service provider.

Local citizens have suffered the consequences such as house sales falling through, the installation of a 5G mast in a conservation area cricket club, and hundreds of stalled land searches following a migration from previous systems to an implementation of software-as-a-service from Arcus Global.

Denis Kaminskiy, Founder and Director of Arcus Global said: "Arcus Global provides robust and high-quality software using leading cloud computing technologies. Since 2017 we have built up more than 60 local authority customers through open tenders and receive high scores for our functionality and performance. We believe we have the best product on the market and strengthen that advantage through continuous investment.

"However, we are often replacing complex legacy systems...

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