Philips to replace bricked Hue Bridge Pro devices
edge and iot
Company releases a fresh firmware update. Go on, install it, we dare you...
Philips is replacing Hue Bridge Pro devices after a software update left several units bricked with no way for users to restore them.
Rumblings began in forums in June after a seemingly innocuous update left users, quite literally, in the dark. After a few weeks attempting to resolve the issues, Philips has thrown in the towel and said it will replace affected devices.
A spokesperson told The Register, "We have identified a firmware issue affecting a limited number of Philips Hue Bridge Pro devices under a very specific software update scenario. Our data shows that fewer than 100 devices have been impacted."
As for the problem itself, "The issue can occur when a Bridge Pro with automatic software updates disabled has remained on an older software version for an extended period, and a software...
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