Perficient launches AI tools for Medicare Advantage star ratings management

Perficient has launched an AI suite to help Medicare Advantage plans raise their CMS star ratings, which decide access to more than $13B a year in federal bonus payments. It arrived a day after CMS published 2027 ratings showing fewer plans qualifying, and the consultancy is owned by Swedish buyout group EQT.

Perficient has launched AI tools to help Medicare Advantage plans raise their federal star ratings. They arrived a day after CMS published ratings showing fewer plans qualifying for bonus money.

The consultancy says the tools use predictive analytics, simulation modelling and what it calls agent-driven engagement, according to its announcement. No customer, price or result was disclosed.

Federal spending on the Medicare Advantage quality bonus programme reached at least $13.4B in 2026, about 2.3% of projected payments to the programme, according to KFF.

Plans rated four stars or better out of five get a higher spending benchmark,...

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