People Used to Control Machines. They Don’t Anymore

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If gratification is so easy, why don’t you feel more gratified already? Because it’s gotten harder. It’s still easy to experience individual feats of gratification when you find them (or they find you). But the ordinary circumstances that once produced so much gratification have gradually receded. Unseen choices in design, business, and social life have made it harder for you to engage directly with the sensory world.

This problem snuck up on me, and probably on you as well. Slowly, over time, the world started withdrawing from us. Automation took over ordinary tasks. Things that used to have buttons suddenly did not. Basic activities got taken over by computers. I was slow to notice it happening, too. But once I did, I saw it everywhere and every day. I can’t tell you when the realization formed fully in my brain. But a turning point came on an unassuming day as...

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