Paranoid no more! Salesforce Chief Revenue Officer Miguel Milano on loving the massive win on offer from agentic AI
We were, I would say, cautiously paranoid about what could be happening.
Many will empathize with that sentiment from Miguel Milano, Chief Revenue Officer at Salesforce, as he recalls the events of a few years back that saw the heady rise of generative AI into the mainstream.
But while the majority of organizations out there are still trying to get their heads around the full impact of the revolution underway, for Salesforce at least, the FUD factor has died away. Or as Milano puts it:
Last year, we saw it very clear - AI is a massive win for our business.
Milano is one of Salesforce’s ‘boomerang’ execs, an early days company employee, long-time staffer, who briefly left the firm for other leadership opportunities, before being lured back by CEO Marc Benioff to his alma mater as the sales guy on the front line with customers. As such, he...
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