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How AI is reshaping day-to-day banking operations from manual workflows to intelligent automation

By Alka Jha, Vice President – Head of Operations, Anaptyss For decades, banking operations relied heavily on manual workflows, fragmented systems, and reactive decision-making. Processes such as loan approvals, fraud detection, compliance checks, reconciliations, and customer service often involved multiple layers of human intervention, leading to delays and inefficiencies. Today, Artificial