TECH NEWS
As AI agents take on more of the customer journey, voice remains a critical channel for customer service. Zendesk research shows voice still represents 40% of contact center volume and is growing, while 75% of contact center leaders say legacy technology prevents them from delivering a true omnichannel experience. In
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ARC, a new gaming hardware company, today announced its launch with a vision to make premium gaming more accessible for Indian consumers. Founded by lifelong gamers Jobin Joseph and Kaustubh K Jadhav, the company will be building a handheld gaming device that lowers the barriers to premium gaming while contributing
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This May, the digital search company JustAnswer made an odd pivot: It started selling weight loss drugs. Launching an online pharmacy to peddle GLP-1s wasn’t the obvious next step for a business that offers paid guidance from experts, but chief executive Andy Kurtzig says the decision was partly driven
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FinStackk, an accounting and tax compliance automation platform for Indian startups and businesses scaling in the United States, today announced the launch of its Web and Mobile Application, an all-in-one business operating platform designed to help founders manage and scale their US businesses with greater visibility, control and efficiency. Available
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For years, we've been hearing rumors that Intel's big Battlemage gaming GPU, presumably the B770, is just around the corner. Of course, it never arrived. We got the Intel Arc B580 in late 2024, followed by the cut-down B570 in early 2025, but that was it.
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Rashi Peripherals Limited, one of the leading national distribution partners for global technology brands in India, has expanded its network with the opening of its 56th branch in Udaipur. This strategic expansion reinforces the company’s commitment to ensuring the seamless availability of the latest technology products across North India.
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Follow ZDNET: Add us as a preferred source on Google. ZDNET's key takeaways * Microsoft Defender Antivirus is 99% effective at blocking threats. * Data suggests most infections are due to user behavior. * Businesses need specialized endpoint security software. Last April, someone at Microsoft published a document on the Windows
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Microsoft has revealed plans to axe its low-cost Surface Go devices, marking the end of one of the more interesting (yet personally frustrating) parts of its hardware journey. A report from Windows Central claims both the Surface Go and Surface Laptop Go devices are no longer being manufactured, with no
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Sponsor Posts Fast, affordable law for startups — Soxton automates startup legal so founders can move faster and sleep better. We handle incorporation, advisor, employment and commercial contracts. Join the waitlist for early access! Stop vibe coding analytics — Equals AI turns questions about your business into auditable spreadsheet models and dashboards.
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The iX5 60 xDrive is fitted with a huge 140kWh battery and puts out 570 horsepower. BMW has unveiled its new X5 lineup, and for the first time, there's a fully electric version among the many powertrain options. The iX5 60 xDrive EV offers impressive range and power,
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Fears about AI tools capable of autonomous hacking usually involve nightmare scenarios like the theft of nuclear launch codes or zeroed-out bank reserves. Far more plausible, it turns out, is asking AI to gain super-administrator access on a ticketing website and then issuing yourself and all of your friends free
