Oversight and program management gaps slowing VA’s benefits processing system modernization, OIG says
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ByEdward Graham,
Managing Editor, Nextgov/FCW
August 11, 2026 06:45 PM ET
The watchdog said cost estimate and project planning issues are among the top factors afflicting VA’s overhaul of its legacy Benefits Enterprise Platform.
Efforts to modernize a Department of Veterans Affairs system that supports the processing of veterans’ benefits claims have been hampered by “insufficient oversight and weak program management,” according to the agency’s Office of Inspector General.
The watchdog warned in an audit released on Tuesday that VA’s Office of Information and Technology has not taken all of the necessary steps to keep the revamp of the agency’s Benefits Enterprise Platform on track, which could potentially affect the processing of veterans’ benefits and other modernization efforts.
The BEP platform — one of 85 legacy systemsthat VA has identified as needing to be modernized or decommissioned to “improve overall efficiency...
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