OpenAI’s Dot agent is enterprise software that can also order your dinner

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It’s a tale as old as last week: OpenAI’s new agent platform, called Dots, is full of cute little guys who can do your bidding.

But unlike the ultra-approachable Meta Muse, Dots feel very much like using workplace software that happens to be able to order you a burrito — emphasis on work.

OpenAI announced Dots earlier this week. Like Muse, Dots have blobby, anthropomorphic avatars and customizable names. In the future, OpenAI says you’ll be able to have multiple Dots, but right now you get one. I named mine Dotty McDotface.

The interface looks similar to Muse’s; you chat with the agent in one window and follow its work in another as it clicks around on a virtual machine. But Dots are less personal shoppers, even though they can help you buy stuff. They’re more like coworkers: business software that can use other software. Your Dot’s virtual machine...

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