Only 4% of senior IT budget leaders are highly satisfied with AI cost and ROI tracking
Nicus Software recently announced new research revealing a significant gap in how large organizations manage the financial impact and value of AI investments. Only 4% of senior IT and technology budget leaders surveyed are highly satisfied with their ability to categorize and track AI usage, benefits, token consumption costs, and return on AI investment. Just 1% are highly satisfied with their ability to establish the taxonomy and cost-category structure needed to classify emerging spend.
The findings are published in The ITFM Value Gap: Why established programs still struggle to support executive decisions—and what ITFM must deliver next. IT Financial Management, or ITFM, is the discipline and technology organizations use to plan, allocate, forecast, analyze, and govern IT spending, connecting financial data to business value and investment decisions. As AI adds new consumption-based costs and investment choices to already complex IT portfolios, these capabilities are becoming increasingly relevant to both...
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