Ofcom opens a child safety investigation into TikTok
Ofcom has opened a formal investigation into whether TikTok is failing to protect children from harmful content, escalating a dispute that has been running in public since May.
The probe, announced on Thursday, examines two things under the Online Safety Act: whether TikTok has adequate measures to work out that a given user is a child, and whether it has the systems and processes to keep children from encountering harmful material once it knows.
Ofcom has said some of the age-check systems TikTok uses may have failed to identify a significant proportion of children correctly.
Opening an investigation is not a finding. Ofcom is explicit that it has reached no conclusion about whether TikTok has breached its duties, and the company will have the chance to respond before anything is decided.
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