Nvidia rejects RTX 5090 warranty claim because the card's serial number faded
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WTF?! Nvidia has rejected an RMA request for an RTX 5090 Founders Edition after determining that the card's serial number could not be read, according to a Reddit user. Other RTX 5090 owners have described similar fading on the markings, though the limited reports show different outcomes when cards are submitted for warranty service.
The owner said the GPU began suffering black-screen crashes and was sent to Nvidia for replacement. Before shipping the card, they noticed that the serial number printed on its metal bracket had become difficult to read.
Nvidia retained the flagship for more than a month before returning it, the owner said. The company did not initially explain why it rejected the RMA. After contacting support again on September 14, the user said Nvidia highlighted the unreadable serial number as...
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