TECH NEWS

'No customer or user wakes up and says, "I hope I get to talk to a chat bot or an AI agent today"': Survey claims brands which sound more "human" will get ahead in the AI age

Consumers are experiencing 'bot fatigue' after interacting with impersonal AI, WordPress VIP finds
61% can't even name a brand that's using AI well in marketing or CX
AI is emerging as a discovery layer, not a customer service replacement

New research from WordPress VIP has uncovered just how much AI is impacting browsing and online shopping habits, with three in four (74%) consumers believing the Internet feels less 'human' than it did 10 years ago, largely due to AI and automation.

40 minutes is now the average time before consumers feel so-called 'bot fatigue', where they've been interacting with too much AI and want more human connections, the study claimed.

But while artificial intelligence promises to solve more and more customer service tickets, three in five (61%) consumers cannot even name a single brand that uses AI well in marketing or CX.

Consumers are fed up with AI

Additionally, shoppers...

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Check Point and Illumio Expand Partnership to Secure Hybrid Environments

Building on our previous Illumio Insights integration, Check Point and Illumio are expanding their partnership with an integration to Illumio Segmentation, helping organizations prevent threats, expose risky paths, contain lateral movement across hybrid and multi-cloud environments, and better align gateway enforcement with microsegmentation policy. Hybrid environments keep getting more complex.

AMD quietly disabled RAM encryption on some consumer Ryzen CPUs and users want to know why

Serving tech enthusiasts for over 25 years. TechSpot means tech analysis and advice you can trust. TL;DR: About a decade ago, AMD added Transparent Secure Memory Encryption to its high-end processors to close a gap in hardware security. TSME encrypts everything in RAM, which blunts cold-boot attacks and other

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Uber plans to expands its premium robotaxi service from SF to Houston by mid-2027, in partnership with EV maker Lucid and autonomous vehicle startup Nuro

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Here's a portable power bank that's actually worth its high price - especially if you travel

ZDNET's key takeaways * Cuktech's 15 Air power bank is available now for $79. * It's a stylish, compact power bank that's smaller than most 10,000mAh units, and has 100W fast recharge for quick charging. * It comes with a premium price tag. Follow

Consumers are fed up with AI

Read more

Check Point and Illumio Expand Partnership to Secure Hybrid Environments

AMD quietly disabled RAM encryption on some consumer Ryzen CPUs and users want to know why

Uber plans to expands its premium robotaxi service from SF to Houston by mid-2027, in partnership with EV maker Lucid and autonomous vehicle startup Nuro

Here's a portable power bank that's actually worth its high price - especially if you travel