New survey finds enterprises trapped between legacy software and AI modernization

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Throughout my career in cybersecurity and infrastructure protection — both in government and now at Google Cloud — I have consistently seen that friction between new and existing technology is often a barrier to progress. A new piece of software or service may work wonderfully on its own but then it’s placed within a complex, interconnected IT environment and lost in the operational inertia.

Today, enterprise technology is experiencing a historic transformation. Organizations globally are moving beyond integrating AI and LLMs, and are now utilizing AI to power autonomous, agentic workflows. Nearly 90% of the Fortune 100 are already using Gemini Enterprise to build, scale and govern agents. But as AI systems begin to plan, execute multi-step processes, and work alongside human teams, leaders are confronting this same tension between cutting-edge and legacy technology.

To understand how existing technology environments shape an organization’s ability to operationalize AI, Google Cloud partnered...

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