TECH NEWS

New data claims small businesses haven't expanded their use of AI in the past few years

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  • The number of companies using AI is up, but the number of tools per company hasn't grown much
  • ONS data also confirms that AI doesn't seem to be having a major impact on headcount
  • SMBs could be lacking a clear business use case for AI

New ONS data has claimed that while AI adoption has expanded rapidly across UK businesses, the actual depth of adoption is still limited, with most firms using just a small number of tools to improve existing processes rather than totally overhauling their businesses.

Among the businesses surveyed that had adopted AI, the number of tools they used only increased marginally from 1.4 to 1.6 in the three years leading up to 2026.

The ONS also revealed that, while 60% of larger businesses have used AI to improve business operations, no negative impacts on headcount have been observed.

AI adoption might be growing, but that's not...

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