Nearly 500 GCCs in India have not reached their full potential as growth hits a plateau: UnearthIQ & Embark Report
Nearly 500 GCCs in India are not realising their full potential and have begun to plateau, as per the findings of UnearthIQ and Embark’s “The Great Plateau: Why GCCs are Unable to Reach their Full Potential” report.
Around 30% of GCCs established after 2020 have already plateaued, representing nearly 140–150 GCCs. Combined with an estimated 360–370 GCCs established before 2020 facing similar challenges, the total number of plateaued GCCs in India is approaching a meaningful count of 500-520.
This comes at a time when India’s GCC sector continues to witness strong momentum. The country is expected to host around 2,500 plus GCCs by 2030, driven by strong global demand, policy tailwinds, and the rapid rise of next-gen nano GCCs anchored in AI, digital, and innovation-led functions. However, as enterprise expectations shift from cost efficiency to business impact, ownership, and innovation, not all GCCs are evolving and maturing at the same...
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