MSPs act as CISO for nearly half of customers: Sophos
Managed service providers (MSPs) are increasingly taking on cybersecurity leadership responsibilities for their customers, with MSPs reporting that 46% of their customers rely on them to act as their Chief Information Security Officer (CISO), according to Sophos’ 2026 MSP Perspectives Report.
The research also found that 84% of MSPs expect demand for CISO-level services to increase over the next 12 months, as organisations seek support with cybersecurity risk, compliance and security governance.
“Organisations require more than technology management to stay secure. They need trusted cybersecurity leaders who can help them understand their risk, navigate compliance requirements and translate security investments into meaningful business outcomes,” said Scott Barlow, Vice President and Chief Evangelist at Sophos.
“MSPs are already stepping into this role for nearly half of their customers, creating a significant opportunity to deepen relationships and develop new, higher-value services. The challenge now is delivering that leadership consistently and efficiently across...
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