Most UK tech leaders say network outages are becoming a critical business problem

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  • Tech leaders are finding complexities with contacts, vendors, and platforms are restricting transformation
  • Network resilience is increasingly an issue for leaders, rather than just IT
  • Businesses are relying on too much technology

New research has lifted the lid on how small business tech leaders are finding it increasingly difficult to ensure technology can drive change, citing network issues, increased complexity, and a lack of buy-in from other departments.

A rsurvey by Zen Internet of 500 tech leaders are mid-market and above companies, the research paints a depressing picture. IT departments and infrastructure are integral aspects of running a business, but too often – as indicated here – their expertise and purpose are misunderstood or simply ignored. The result seems to be a mismatch of contracts, vendors, and platforms slowing change.

Of particular concern is the suggestion that network modernization, while desirable, is unlikely for many businesses due to struggles with...

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