Most small businesses aren't reviewing their own AI usage properly

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  • Pax8 finds over a third (39%) of UK SMBs have experienced unexpectedly high AI bills
  • Fewer UK orgs have a formal internal AI review process than German or US orgs
  • Around one in five couldn't even tell apart specific AI spend from generic tech budgets

New research by Pax8 has criticized UK businesses for building AI faster than governance can keep up, with a quarter (24%) of SMBs having discovered unauthorized AI tools operating within the business in the past six months.

Two in five (39%) have also experienced unexpectedly high AI bills, implying that the visibility across their AI consumption isn't sufficient.

But with the pressure to adopt AI at an all-time high, UK businesses could continue to be rushed into rash decisions without thinking out the fundamentals first.

UK businesses lack end-to-end AI visibility

Even though shadow AI is apparently widespread, just one in four (23%) UK businesses...

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