Most businesses say they've been caught out by unexpected high AI bills
- Asana data finds 82% of firms have faced unexpected AI bills in the past year
- Risky AI outcomes have affected more than half (53%)
- AI systems lack context and workers are being forced to pick up the pieces
Four in five (82%) UK IT leaders say their organization has experienced unexpected or unplanned AI-related cost increases in the last 12 months, with many investing heavily in the tech but unable to predict the true full breadth of costs, including deployment, governance, integration and scaling.
The data, revealed by Asana, suggests businesses are indeed moving from pilot to scaled adoption, but they're not considering the cost changes associated with broader deployment.
Organizations are also struggling to prove their ROI, but IT leaders are under increasing pressure to deliver to the board.
AI bills are soaring
"The challenge now is turning that into measurable business value," Asana UKI and Northern Europe Head...
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