Morrisons AI smart trolley trial is over, as partner Instacart winds down its cart operations — but supermarkets seem intent on automating the wrong tech
- Morrisons is shutting down its smart AI trolley trial
- Partner Instacart will no longer develop the Caper Carts being used
- AI tech is better used behind the scenes at stores
Farewell then, smart AI trolleys: after first being introduced in July, Morrisons' trial of grocery carts that total up your shopping expenses as you go is being wound down, as partner Instacart is now abandoning the Caper Carts tech that powered the scheme.
As The Grocer reports, Instacart has decided that "retailer adoption has not scaled quickly enough to justify our continued investment" in Caper Carts. The trolleys will also be withdrawn from US stores, where they were a little more well established at retailers including Schnucks and Wegmans.
"The trial has given us greater insight into the continued evolution of our customers' shopping habits and we will continue to pilot and develop solutions to meet those needs," a spokesperson...
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