Microsoft Says Workers Are Now Using Copilot AI as Much as Teams and Outlook
Workers who use Microsoft software seem to be having as many conversations with Copilot AI as with real humans in Outlook and Teams, Microsoft said Wednesday during its fiscal year 2026 fourth-quarter earnings call.
“The number of conversations per [Copilot] user nearly doubled year over year,” Microsoft CEO Satya Nadella said on the call. “Average weekly engagement is on par with Outlook and Teams.”
There are over 30 million paid Microsoft 365 Copilot seats. And the way these workers are using AI is changing, too. Two months after Microsoft introduced Agent 365, a way for its business customers to build and use agentic AI, it has registered nearly 40 million agents across more than 10,000 companies, Nadella said.
“The agentic era is being built on GitHub,” Nadella said, referring to the developer platform Microsoft owns. “Every major coding agent runs on the platform, and one in three pull requests on...
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