Microsoft rivals line up to tell UK watchdog where the software behemoth hurt them
Browsers, cloud challengers, and Killinghall Parish Council all accuse Redmond of locking in customers, hobbling competition
The UK Competition and Markets Authority's (CMA) investigation into Microsoft's business software ecosystem has attracted a full range of comments from the unsurprising to the hyperlocal.
The watchdog is looking at whether product bundling, the alleged embedding of in-house AI products like CoPilot, and licensing practices are limiting UK customer choice. Asking for submissions from customers and rivals allows the regulator to weigh Microsoft's arguments against the concerns and grievances of those customers and rivals. The regulator has now published those comments.
Google reckons [PDF] Microsoft is "effectively a gatekeeper and uses its entrenched position to steer captive users toward its own cloud and artificial intelligence (AI) solutions," while Killinghall Parish Council complained [PDF] about an unplanned annual cost of £1,100 due to the purchase of additional Microsoft services "to use Microsoft Teams effectively."
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