Microsoft deleted a hacked user's 25-year-old Xbox account, along with his OneDrive baby photos

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Ripple effect: For the second time in less than a week, Microsoft's account security protocols have sparked discussion across social media. As the Redmond firm and Sony plan to shift away from physical media, more users are realizing they don't truly own anything tied to a digital account or a cloud server.

A complaint from a Dutch streamer whose hijacked Microsoft account was permanently suspended has gone viral. The user claims to have lost access to his son's baby pictures and digital games that cost thousands of euros.

On Monday, Joshua Khane shared a customer support message from Microsoft stating that the company closed his account after determining that an unauthorized user had accessed it and changed its security details. Microsoft informed him that he would have to create a new account and...

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