TECH NEWS

Melento And Gnani AI Explore Voice Agents For Enterprise Workflows

Melento, formerly SignDesk, is collaborating with Gnani AI to explore voice-enabled AI agents for enterprise customers across global markets. The companies plan to combine Gnani AI’s speech and language technology with Melento’s agentic AI orchestration capabilities to connect voice interactions with enterprise workflows.

The collaboration focuses on moving beyond voice systems that primarily answer customer queries. The companies will explore AI agents that can understand a conversation, determine the required action and execute tasks within enterprise processes.

Voice As An Enterprise Interface

Traditional interactive voice response (IVR) systems typically rely on predefined menus and scripted responses. The companies are exploring a model in which a voice interaction can trigger actions across enterprise applications and workflows.

For Melento, this extends its agentic AI approach from text-based interactions to voice. The objective is to evaluate whether voice agents can reduce manual intervention while operating within existing enterprise processes and controls.

“Voice is...

Copyright of this story solely belongs to www.ciol.com. To see the full text click HERE

https://www.itvoice.in/wp-content/uploads/2026/09/ITVoice-Feature-Image-2026-09-30T122403.244.jpg

Kaspersky: 50% of APAC Retail Staff Share Sensitive Credentials

87% of global retailers, including those in APAC, faced cyber incidents over the past 12 months. Experts in retail cybersecurity unveil insights into risks and challenges the industry faces and suggest ways to address them. Retail is moving into an AI‑driven and personalised landscape, where every digital touchpoint creates

https://www.securityweek.com/wp-content/uploads/2025/10/OpenSSL-communications-traffic.jpg

High-Severity Vulnerabilities Patched in OpenSSL, WolfSSL

The developers of the OpenSSL and WolfSSL open source cryptographic libraries announced patches for roughly a dozen vulnerabilities each, including high-severity flaws. Of the 14 vulnerabilities fixed in OpenSSL, one has been assigned a high severity rating. Tracked as CVE-2026-84782, it could allow a remote peer to obtain fragments of

https://web-assets.esetstatic.com/wls/2026/09-26/timeshares-exit-scams.png

Timeshare exit scams: From fake buyers to recovery scams

Con artists are targeting timeshare owners who want out – and some victims are hit twice 29 Sep 2026 • 6 min. read Timeshares don’t have the best reputation in the world. But many consumers still invest in them. Estimates suggest the global marketplace was worth nearly $20 billion in 2025,

https://cmrindia.com/wp-content/uploads/2026/09/clients-assisted-by-salesman-eco-store.jpg

Restaurants in Tier 1 and Tier 2 Cities Need End-to-end data, Not Partial Records, to Grow

Restaurants in India are growing beyond a single counter. Owners in Tier 1 and Tier 2 cities are adding outlets, taking orders through more channels, and dealing with rising raw material costs and a constant shortage of trained staff. In this setting, the software running the business matters as much

Voice As An Enterprise Interface

Read more

Kaspersky: 50% of APAC Retail Staff Share Sensitive Credentials

High-Severity Vulnerabilities Patched in OpenSSL, WolfSSL

Timeshare exit scams: From fake buyers to recovery scams

Restaurants in Tier 1 and Tier 2 Cities Need End-to-end data, Not Partial Records, to Grow