Many companies are struggling to fully trust AI at work - especially when there's no human involved
- TeamViewer report finds 71% of autonomous AI users set guardrails, but 61% wouldn't even use autonomous AI to begin with
- The average worker spends 2+ hours per week validating AI output
- Security and privacy could have the biggest impact
New TeamViewer research positions trust as the latest major barrier to AI adoption, with workers generally viewing the tool positively but struggling to hand over full independence to it.
Today, three in four workers use AI daily and only 3% say they don't see any noticeable workplace benefits, but nearly all (95%) respondents have at least some concern about AI operating without a human in the loop.
This struggle speaks to AI's evolution from generative to agentic, with workers most concerns about the autonomy of AI agents over AI's actual ability to produce results.
Agentic AI's biggest barrier is trust
Three in five (61%) said they'd prefer AI to take no...
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