Major Microsoft Outlook Outage Leaves People With Email Jobs Unable to Email

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It’s not just you. Microsoft’s 365 business and enterprise services suffered a major outage on Thursday, preventing users of its popular cloud suite from accessing their accounts.

Around 10:40 am ET on Thursday morning, Microsoft posted on its 365 status page on X that it was “investigating reports of users experiencing issues when accessing or using Microsoft Teams functionality in North America.” By just before 1pm ET, it said it was aware of “issues accessing Exchange Online mailboxes through multiple connection methods in the Americas.”

Microsoft later said that its network was also “experiencing elevated load across multiple regions, which is likely contributing to the connectivity errors,” but that the issue was related to servers going offline, not due to increased traffic.

Around an hour later, Microsoft said it had “begun redistributing connection traffic across our broader worldwide infrastructure to help balance the load” and was “aggressively pursuing all pathways...

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