LTM, ServiceNow expand partnership to scale enterprise adoption of agentic AI

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LTM and ServiceNow have announced plans to expand their partnership to help enterprises deploy and manage artificial intelligence (AI) agents across business functions. The collaboration will focus on developing joint solutions and go-to-market initiatives, combining ServiceNow’s AI Platform with LTM’s domain, engineering and transformation expertise.

The companies said the expanded partnership would help enterprises move from individual AI use cases to wider adoption of agentic AI, with an emphasis on governance and business outcomes.

LTM, a ServiceNow Elite Partner, serves more than 700 customers jointly with the platform provider. The companies plan to use LTM’s own deployment of ServiceNow technologies as a reference for helping customers implement and scale AI agents.

LTM deploys 1,500 AI agents across its operations

As part of its internal transformation, LTM has deployed 1,500 ServiceNow AI agents across its operations. The company said the agents work alongside employees as part of a digital workforce.

LTM...

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