Lloyds Banking Group’s agentic strategy is often small, often deterministic and often supervised
Lloyds Banking Group has been in the midst of a business and technology transformation for many years now - which comes with the territory of ongoing change. The current program is called Accelerate 20230 and builds on the previous work of dismantling legacy systems, moving to the cloud and aggressively hiring data and technology engineers. Accelerate is aiming for £2 billion of gross savings by 2030 and CEO Charles Nunn has said that the priority is to embed AI to make finances simplified and more personalized than ever.
As such, it was with interest that I got the chance to sit down with Clare Schramm, Managing Director of Transaction Banking Technology Platforms at Lloyds, last week at an Acceldata conference in central London. A key takeaway after speaking with Schramm is that the bank is thinking about agentic AI with an aggressive curiosity: pointing it to use cases that make...
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