LG Denies Its Televisions Record Ambient Conversations for Ad Targeting
LG on Wednesday denied that its TVs eavesdrop on customers after a gaming site appeared to show that the TVs can be used to listen to conversations in real time.
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“The claims made in the recently published video are not true,” an LG representative said in a statement to CNET. The company said LG TVs process voice data only when the voice button on the remote control is pressed and held or the TV’s “wake word” is uttered by the customer.
“Other than these instances, the TVs do not collect or record ambient conversations,” the statement said.
The company said that if the device doesn’t recognize the wake word, no voice data is transmitted to the server, and that the wake word is detected locally and immediately deleted.
Gaming site GamersNexusreported earlier...
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