LG Denies Allegations Its Televisions Are Always Recording

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LG has denied that its TVs eavesdrop on customers, stating that the sets have voice features disabled by default. This follows claims that its TVs could be used to listen to conversations in real time.

Also read:You’ve Heard About Smart Home Hacking: Here’s How It Works and How Likely It Is

The company said in a blog post on Saturday that features, including automatic content recognition, voice recognition and interest-based advertising, are opt-in and not enabled by default.

“The claims made in the recently published video are not true,” an LG representative said in a statement to CNET. The company said LG TVs process voice data only when the voice button on the remote control is pressed and held or the TV’s “wake word” is uttered by the customer.

“Other than these instances, the TVs do not collect or record ambient conversations,” the statement said.

The company said that...

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