Laptop-slinger Framework refunding customers who paid top dollar for RAM
personal tech
Puts a whole new spin on ‘Cheap as chips’
Laptop-maker Framework has decided to refund some of its customers who paid high prices for its model 13 Pro laptop due to the soaring cost of RAM.
In July, the company told some customers who had ordered its very repairable machines that if they ordered 64GB of RAM, they would get just 32GB.
“We recently received a cost update from our LPCAMM2 supplier that goes far beyond anything we had predicted and anything we’re able to absorb without placing our ability to operate at real financial risk,” the company wrote at the time. The company expected the price it paid for LPCAMM2 would go up by a low-to-mid double digit percentage from Q2 to Q3. Instead the price it paid was more than double the cost of its previous shipment.
The company said the decision to reduce RAM in...
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