Kiteworks urges customers to shut down their servers amid ‘imminent’ threat of cyberattack

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Technology giant Kiteworks is urging customers to shut down their systems after the company received information that hackers may attempt to target them.

Kiteworks (formerly Accellion), which makes tools for transferring large files and sensitive datasets over the internet, confirmed to TechCrunch that it had notified its customers about a potential threat. The news was first reported exclusively by German publication Heise, which cited an email that Kiteworks had sent to its customers about an “imminent” attack that could happen as soon as this weekend.

When reached by email on Friday, Kiteworks chief information security officer Frank Balonis told TechCrunch that the company “received credible threat intelligence from law enforcement indicating that a threat actor may attempt to target some Kiteworks systems for customers.”

“Out of an abundance of caution, we notified customers directly and recommended a precautionary shutdown window while we and our law enforcement partners work through...

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