Karnataka takes a citizen-first step towards using AI for public good

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The Government of Karnataka, through the Karnataka Innovation and Technology Society (KITS), Department of Electronics, Information Technology and Biotechnology, has signed a Memorandum of Understanding (MoU) with ElevenLabs Inc., a global voice AI company, to explore the use of Voice AI for responsible innovation, citizen services and social impact.

The partnership will focus on three areas: developing a Voice AI safety framework, using AI-powered voice restoration to support people who have lost the ability to speak, and exploring Voice AI applications that can make government services more accessible to citizens.

Speaking on the partnership, Shri Priyank Kharge, Hon’ble Minister for Home, Electronics, Information Technology and Biotechnology and E-Governance, Government of Karnataka, said:

“AI must ultimately be measured by the difference it makes to people’s lives. Voice AI presents an opportunity to make government more accessible and citizen-centric, but it also brings new responsibilities around safety, consent, trust and the prevention...

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