Karina Portugal Makes the Case for Know Your Agent
Karina Portugal has spent more than ten years working in digital identity, fraud prevention, anti-money laundering and Know Your Customer controls with banks, fintechs and marketplaces in the United States, Brazil and Latin America.
Now Director of Banking, Marketplaces, Strategic Partnerships and Agentic Trust at Prove Identity, she argues that companies need a separate approach for verifying software agents acting on behalf of users.
Traditional identity controls establish who a person is, but autonomous agents create another question: whether the software is still performing the task its user approved.
Why Know Your Customer Does Not Cover AI Agents
The number of agents operating inside business applications is expected to grow quickly. Gartner projects that 40 percent of enterprise applications will integrate task-specific AI agents by the end of 2026, up from less than 5 percent in 2025.
“A compromised agent keeps its legitimate credentials and session tokens,” Portugal said. “Everything...
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