Just 16% of Americans think AI will benefit society, despite chatbot use climbing to 49% of US adults
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The takeaway: Despite the apparent growth of an anti-generative AI movement, more Americans are using chatbots than ever before, according to a new survey. But somewhat paradoxically, just 16% of participants believe the technology will have a positive impact on society over the next 20 years, while 40% think the impact will be negative.
The Pew Research Center found that 49% of US adults now use chatbots, up from 33% two years ago. This includes roughly one in four who use these tools on daily basis. Fifty-one percent say they don't use chatbots at all, the majority of whom are 50 and older.
Most people use the bots to search for information, illustrating how many people are now using the likes of ChatGPT instead of visiting websites to find information, eroding the web's ...
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