It's time to update incident response for the AI era | TechTarget

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In the age of AI, incident response is becoming a wholly different activity for security teams. Just a few years ago, a cybersecurity incident was almost always an attack or insider threat with a human behind it. At the Gartner Cybersecurity and Risk Management Summit 2026 in National Harbor, Md., analyst Craig Porter explained that internal AI agents are now commonly generating unintended events that must be managed by CISOs and their teams.

"At least 80% of unauthorized AI transactions will be caused by internal violations of enterprise policies concerning information oversharing, unacceptable use or misguided AI behavior rather than malicious attacks," Porter said.

In his session, Porter identified three key issues Gartner consistently sees:

  • No shared definition of an AI incident. Agents might generate incidents due to model drift, prompt injection or autonomous agents doing things they were never architected to do.
  • Risks are invisible. ...

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