ITC Infotech focuses on AI-led ‘Agentification’ of business services; sets up global AI labs
ITC Infotech delivered a strong performance during 2025-26 with revenue growth of appx. 14%, ranking it amongst the fastest-growing companies in the Indian IT services industry. Further, the company achieved a lifetime high Customer Experience Score, ranking amongst the highest in the Indian IT services industry.
The global technology industry is at an inflection point, transitioning towards an era of intelligent and integrated operations, driven by the widespread adoption of Generative Artificial Intelligence (GenAI) and cloud-native architectures. India’s technology sector is also witnessing a pivotal shift, as AI adoption is scaling up from experimentation to wider enterprise scale deployment.
This transition is, inter alia, driving a shift in the delivery model from effort-based to outcome-based services. Service providers that pair deep domain expertise with AI deployment at scale, are best placed to win in this fast-evolving operating landscape.
Against this backdrop, the company remains focused on driving accelerated growth anchored...
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