'It’s a huge worry for business leaders': Report warns shadow AI could be causing major issues at…
- 75% of UK business travellers would use, or have used, unapproved AI tools
- Many aren't happy with the tools they're given, some aren't even given any
- Workers don't want to use other tools – they just want AI to be integrated
New data from SAP Concur has apparently confirmed employees are still ignoring company policies, with three in four UK business travellers using (or would use) unapproved AI tools.
Data from the company's Global Business Travel Survey shows that, while organizations are investing heavily in AI, they're not giving workers access to the right tools.
As a result, employees are opting to use other, more suitable alternatives and often prefer publicly available chatbots such as ChatGPT and Gemini.
Shadow AI is an even bigger issue among travelling workers
Two in five (43%) said they use unapproved tools because they prefer different options to what they're provided, but one-third (32%) say...
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