iPhone 18 Pro, Pro Max Users Face Bizarre Face ID Reboot Issue
Some iPhone 18 Pro and iPhone 18 Pro Max owners are reporting a Face ID bug that freezes and even reboots their phones. The problem appears mainly when Face ID is used in an app, like Passwords or Safari Private Browsing, not when unlocking the phone from the lock screen.
When users tap "Try Face ID Again," the phone becomes unresponsive to touch and restarts within seconds, per reports spotted by 9to5Mac. Apple has not publicly acknowledged the bug, meaning we can't be sure what causes it, what will fix it, or how many devices are affected. That said, one Reddit user experiencing the issue says they contacted Apple Support and are receiving a replacement phone, suggesting the problem may be a faulty unit.
If you're facing the same issue, first avoid tapping the "Try Face ID Again" button after a failed Face ID scan, and use the passcode instead....
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