Inside the Mind of a Commerce Architect: Indrajit Sen on Technology Overhaul and Retail Leadership
Indrajit Sen stands at the intersection of retail technology, supply chain management, and global talent development. With 24 years of experience, Sen has led digital commerce strategies and large-scale platform transformations for Fortune 20 enterprises as a senior solutions leader at IBM.
His approach combines a business-focused technology mindset with deep academic grounding, including a doctorate in supply chain management and extensive teaching roles. The retail industry faces sweeping shifts as customer expectations, technology cycles, and market dynamics evolve at a mounting speed.
Today, commerce architects like Sen help organizations navigate these currents, balancing risk, opportunity, and talent development in an era defined by real-time data, global scale, and ethical disruption. As retailers respond to competitive pressures and technological leapfrogging, the path to resilience and growth increasingly runs through data-driven transformation and the cultivation of next-generation leadership.
Triggers for change
Modernizing technology platforms in retail hinges on anticipating friction points...
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