Innovation takes shape where technology meets limitless human ingenuity

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By Venkata Krishna C, Senior Director – Technology, Carelon Global Solutions India

Today, technology is no longer viewed simply as a business enabler; it has become a source of strategic advantage. According to a recent study, technology leaders of nearly two-thirds of top-performing companies are very involved in shaping enterprise strategy, compared to organizations not considered top performers.

As business expectations evolve, it has become imperative for every associate to understand new-age technologies and learn to leverage them in their line of work.

This challenge cannot be addressed merely through tool implementation or a few learning workshops; it requires a broader mindset shift across the enterprise. Innovation leaders must build a culture that fosters creativity-led transformation as an ongoing discipline, grounded in clear outcomes, measurable impact, and evidence of value created.

Organisations should build spaces and platforms by aligning around a common vision, embrace opportunities to challenge conventional practices, and...

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