India’s digital success story should include a strong risk infrastructure
By Michael Sell, Senior Vice President and Global Head, GARP
India’s digital transformation has been a key factor in its economic success in recent years. Digital public infrastructure (DPI), artificial intelligence (AI), and connected cloud platforms are now embedded in enterprise strategy and decision making, day-to-day operations, and customer service. Rapidly developing technology and the digitization of financial services add to the growing list of operational risk factors senior management and the boardroom need to understand, assess, manage, and mitigate to ensure enterprise resilience.
UPI transaction volume in India has surged nearly 12,000-fold over the last decade. Transactions valued at more than ₹314 lakh crore in FY 2025-26 YTD reflect the scale of nationwide adoption of a digital payment network that positions India among the largest in the world. India Inc.’s adoption of AI is referenced in Deloitte’s recent State of AI in the Enterprise survey noting forty (40) percent...
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