India Should Use AI To Boost Human Output, Not Replace It: Sajeev Viswanathan
Enterprise AI is moving beyond copilots and experiments into business processes. As companies deploy more AI systems, the bigger question is how to keep those systems predictable, governed, and accountable.
For India, Sajeev Viswanathan, Founder & CEO, New Street Technologies, argues that the focus should be on using AI to increase human productivity rather than making workforce replacement the primary goal.
In a conversation with CIOL, Viswanathan discussed the risks that can emerge when employees and business teams independently deploy AI applications and agents. He argued that AI introduces a different kind of technology challenge because it can increasingly influence decisions and actions inside business processes.
He also spoke about separating AI-led tasks from execution, building governance into AI workflows, using human intervention for exceptions, and the potential for agent-to-agent processes in banking.
Enterprises have dealt with technology sprawl across applications, platforms, and automation tools for years. Viswanathan believes AI...
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