If the problem can be solved by an if-check, don’t ask AI to do it: Sumanta Ghosh, CTO, Bandhan Life

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For the past two years, enterprise technology has been consumed by one question. How quickly can organisations adopt AI?

The question is now changing. As enterprises move beyond pilots and proof-of-concepts, another, far more difficult question is emerging. How much AI actually makes business sense?

For Sumanta Ghosh, CTO of Bandhan Life, this is no longer a technology debate. It is an economic one.

A year ago, enterprise conversations revolved around generative AI. Today, every boardroom wants to discuss agentic AI, autonomous systems capable of making decisions and taking actions. Yet beneath the excitement lies a growing reality. AI may be becoming more capable, but it is also becoming more expensive. Infrastructure costs, token consumption and increasingly complex deployment models are forcing organisations to rethink the relationship between innovation and return on investment.

“The expertise lies in figuring out the balance so that you can take the good part of...

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