I was loyal to T-Mobile for 10 years, but switching to Mint slashed my bill - by a lot

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Just a week ago, a T-Mobile outage affected thousands of customers nationwide, and depending on your choice of words when conversing with a service representative, you were compensated anywhere from $10 to $80 in bill credits. Fun, right?

Had I still been a part of the magenta family, I likely would've experienced the frustration of my in-laws, who were outside a concert venue that day, waiting to regain any bit of signal to validate their tickets in the 90-degree weather.

Also: Hit by T-Mobile's outage? You can get up to $80 in credit - here's how

Instead, I had already switched to Mint, a smaller but more humble conglomerate, after more than a decade as a T-Mobile customer. The decision was easy, and the lower price wasn't the only reason. Here's why you should probably change, too.

The big carrier...

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