I Asked Meta Muse to Fix an Issue With My Phone Provider. It Got Blocked at Every Turn - CNET

https://www.cnet.com/wp-content/uploads/sites/2/GettyImages-2296621165.jpg

Something weird has been happening with my phone for years. I thought I’d fixed the issue, but it always comes back. Years ago, I bought a SIM-only plan through Visible, Verizon’s cheap sibling. $25 a month gets me unlimited calls, texts and a decent amount of data… and a lot of spam calls and messages looking for someone called Andrew.

Given Visible is all-digital with no number to call, it’s a pain to wrestle with a customer service chatbot to fix it. I’ve tried before, and it said the number is in my name, but I’m not convinced. I still receive multiple messages per month from people trying to reach Andrew.

These messages almost always have something to do with a home trades project. Weird, I know.

More from CNET

It’s one of those life admin tasks that just never gets done because I can easily ignore these messages –...

Copyright of this story solely belongs to www.cnet.com. To see the full text click HERE

Read more