TECH NEWS

I asked ChatGPT and Claude to do my grocery shopping — one felt like the future

AI chatbots are starting to do more than answer questions. They can now order groceries, book services, and interact with apps on your behalf. ChatGPT and Claude have both embraced this new generation of AI "actions," but they don't approach them in quite the same way. To find out how different the experience really is, I asked both chatbots to handle the same Instacart grocery order and watched what happened next.

I decided to try the same grocery order through Instacart using both ChatGPT and Claude.

The shopping list I used was intentionally simple: infant formula, a small container of ice cream, and some fruit. The goal was not to compare prices or delivery times. It was to find out what happens when two competing AI chatbots are asked to perform the exact same everyday task with the same kind of app.

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I started with ChatGPT. After...

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The Verge’s 2026 back-to-school shopping guide

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Insta360's new device solves the biggest problem with first-person video — and it’s not a camera

* New accessory for Luna Ultra synchronizes the camera with the user's head movement * POV Head Tracker simplifies shooting hands-free first-person footage * It costs $69.99 / £67.99 / AU$115.99 Do you ever shoot first-person-view (FPV) video content? Well, Insta360 has a new accessory that's designed

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Apps that help you break free from doomscrolling and get active

Doomscrolling can be addictive. It’s common to end up on the couch for hours, mindlessly scrolling through feeds, which inevitably messes up your posture and, in the end, just ends up making you feel bad about yourself. Your eyes definitely don’t like it, either. Fortunately, there are several

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How conversational AI is replacing the contact centre script

By Akhil Gupta, Co-founder & CTPO, NoBroker “We sincerely apologise for the inconvenience caused. We value your relationship with us and are committed to resolving your concern at the earliest.” If you have ever called a bank, an insurance company, a telecom provider, or an ecommerce helpline in India, you

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The Verge’s 2026 back-to-school shopping guide

Insta360's new device solves the biggest problem with first-person video &mdash; and it&rsquo;s not a camera

Apps that help you break free from doomscrolling and get active

How conversational AI is replacing the contact centre script

Insta360's new device solves the biggest problem with first-person video — and it’s not a camera