HR tech is evolving faster than HR, are we keeping up?

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By Surajit Bit, Senior Director – Operations & People Engagement, SHRM India, APAC & MENA

There’s a particular kind of discomfort that comes with watching technology move faster than the people meant to use it. In HR, that discomfort has quietly become routine.

Over the last three years, the HR technology landscape has shifted more dramatically than it did in the previous decade. AI-powered recruitment tools. Predictive attrition models. Continuous listening platforms. Automated onboarding workflows. Skills intelligence systems that map workforce capability in real time. The tools exist, they work, and many organisations have already bought them.

What’s less clear is whether HR teams are actually equipped to use them well—or whether the investment is running well ahead of the readiness.

That gap, if left unaddressed, is where expensive technology quietly becomes shelfware.

The pace problem

The challenge isn’t that HR professionals resist technology. Most don’t. The challenge is that...

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