How to explain AI risk to the board: What directors need to hear | TechTarget
AI has altered enterprise risk dynamics, although that transformation hasn't resulted in the uniformly threatening direction many security professionals assume.
Like any new technology, AI introduces new risks. It also helps mitigate existing ones. Consider a firm using a customer support chatbot. This can result in new dangers -- e.g., hallucinated answers leading to angry customers -- but it can also potentially reduce other risks, such as the likelihood of customer dissatisfaction due to long wait times. The risk equation is neither universally positive nor negative.
AI risk also affects different firms -- or parts of the same firm -- in different ways. Usage that increases risk in one situation might decrease it in another based on industry-specific, location-specific or even business-specific factors. Consider AIOpsfeatures in technology support tools. In one firm, aggregate risk might increase as a result of new threat scenarios -- e.g., adversarial input cascading...
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